Privacy Policy

Last Updated: March 4, 2026

Better Yu respects your privacy and is committed to protecting your information.

This Privacy Policy explains how information is collected and used when you interact with the Better Yu Website and services.


Information We Collect

Personal Information

Information may include:

• Name
• Email address
• Mailing address
• Date of birth
• State of residence
• Account login credentials

To verify eligibility for telehealth services we may also request:

• A copy of a government-issued photo ID
• Confirmation of identity or age
• Verification of state of residence


Health and Wellness Information

Individuals who complete the wellness intake form may provide information including:

• Wellness history
• Lifestyle information
• Health questionnaires
• Information submitted to healthcare providers

This information is used by licensed providers to determine whether wellness services may be appropriate.


Technical Information

We may automatically collect:

• IP address
• Browser type
• Device information
• Pages visited
• Website activity

This information helps improve Website functionality.


How We Use Information

Information may be used to:

• Provide access to the intake process
• Facilitate patient portal enrollment
• Verify identity and state eligibility
• Allow healthcare providers to review wellness intake information
• Coordinate care with pharmacies when prescriptions are issued
• Improve Website functionality
• Respond to inquiries
• Comply with legal requirements


Provider and Pharmacy Communication

Information submitted through the intake process may be shared with:

• Licensed healthcare providers affiliated with Better Yu
• Licensed pharmacy partners responsible for preparing prescription wellness injection pens

Information shared is limited to what is necessary to support care coordination and fulfillment.


Cookies and Tracking

We may use cookies and analytics tools to understand how visitors use the Website.

Users may disable cookies through browser settings.


Data Security

Better Yu uses reasonable administrative, technical, and physical safeguards to protect personal information.

No system can guarantee absolute security.


Data Retention

Information may be retained as necessary to:

• Provide services
• Comply with regulatory obligations
• Resolve disputes


Children’s Privacy

Better Yu services are intended for individuals 18 years of age or older.

We do not knowingly collect information from minors.


Changes to this Policy

This Privacy Policy may be updated periodically.

Updates will be posted on this page with a revised date.


Contact

Better Yu
1350 Dresden Dr. NE, Ste. 1006
Atlanta, GA 30319
info@thebetteryu.com